Questions About Receipt Scanning, Billing, and Exports

Frequently asked questions

How do SnapBill credits work?

SnapBill uses a credit-based system for AI receipt processing. Each receipt scan uses one credit. Credit packs start from RM9.90 for 100 credits. New accounts get 10 free credits, so you can try the app before buying.

Can SnapBill import bank statements?

Yes. Upload a bank or card statement as PDF, CSV, or Excel and SnapBill reads every transaction automatically, including password-protected PDFs. You review the transactions before anything is saved, and the original statement stays attached so every figure can be traced back to its source. Imports cost one credit per ten pages (up to 500 pages per file), and a parse that fails is never charged.

Can SnapBill track my net worth across accounts?

Yes. Add your bank, card, e-wallet, and investment accounts and SnapBill tracks each balance over time, then combines them into a single net worth figure in your own currency, with assets and liabilities shown separately. Insights detect recurring payments and forecast the next 30 days.

Can I export receipt data from SnapBill?

Yes. SnapBill supports exporting receipt data to CSV, Excel, and PDF formats. Each export includes every line item, quantity, unit price, tax, and discount — not just totals. This makes it easy to share data with your accountant, file taxes, or submit expense claims.

Does SnapBill extract individual line items from receipts?

Yes. Unlike most receipt scanners that only capture the total amount, SnapBill uses AI to extract every individual line item including item names, quantities, unit prices, discounts, taxes (SST), service charges, and rounding adjustments. This works on receipts in English, Malay, and Chinese.

Can I scan multiple receipts at once?

Yes. SnapBill supports batch scanning — you can add up to 20 receipts at once and the AI works through them for you. This is especially useful for weekly expense catch-ups where you have a stack of receipts to digitise.

Is SnapBill free to use?

SnapBill is free to download on iOS and Android, and free to use on the web. You get free credits when you sign up to try the AI scanning features. After that, you can purchase credit packs as needed — there is no monthly subscription required.

Does SnapBill work with Malaysian receipts?

Yes. SnapBill is designed to handle Malaysian receipts including mixed-language receipts (English, Bahasa Malaysia, and Chinese). It automatically detects SST, service charges, rounding adjustments, and local receipt formats from merchants across Malaysia.

Do I need to link my bank account to use SnapBill?

No. SnapBill never connects to your bank and never asks for banking credentials. You scan receipts, and if you want your accounts and net worth tracked you upload a statement file yourself — SnapBill reads what you give it and nothing else. Your financial data stays private.

Can I use scanned receipts for tax filing in Malaysia?

Yes. LHDN accepts digital copies of receipts as valid documentation under Section 82A of the Income Tax Act 1967. SnapBill helps you keep organised digital records with line-item detail, which is exactly what you need for claiming business expense deductions on Form B.

What receipt languages does SnapBill support?

SnapBill supports receipts in English, Bahasa Malaysia, and Chinese — including mixed-language receipts where multiple languages appear on the same receipt. This covers the vast majority of receipts from merchants in Malaysia and Southeast Asia.

How does SnapBill read receipt dates from different countries?

SnapBill reads the purchase date printed on the receipt. Countries write dates differently (05/10/2026 is 5 October in Malaysia and the UK, but May 10 in the US), so it works out the order from the receipt's address and currency, then from the country in your profile. Set your country under Settings > Profile and new scans use your local format automatically. It also understands Chinese, Japanese and Korean dates and Thai and Taiwanese calendar years.

Are digital receipts accepted for tax purposes?

Yes. Digital copies of receipts are accepted by most tax authorities including LHDN (Malaysia), the IRS (USA), and HMRC (UK). In Malaysia, Section 82A of the Income Tax Act 1967 explicitly permits digital records as long as they are readily accessible and can be converted to print on demand. SnapBill produces clean digital copies with full line-item detail.

Can receipt scanner apps process handwritten receipts?

Most receipt scanner apps can process handwritten receipts, but accuracy depends on handwriting clarity. SnapBill uses AI that handles both printed and handwritten receipts, though best results come from clear thermal or inkjet-printed receipts. Mixed handwritten-printed receipts (common at small merchants) are also supported.

What is the difference between a receipt scanner and an expense tracker?

A receipt scanner digitises paper receipts using OCR or AI. An expense tracker organises your spending into categories and budgets. SnapBill does both — it scans receipts with AI to extract every line item, then automatically categorises your spending, tracks budgets, and generates reports for tax filing or reimbursement.

Does the IRS accept scanned receipts for tax deductions?

Yes. The IRS has accepted scanned and digitized receipts as valid tax records since 1997. Your digital copies must be legible, accurate, and easy to retrieve. Each record should include the amount, date, payee, and business purpose. Photos of receipts, scanned PDFs, and digital copies all qualify. SnapBill creates organized digital records with full line-item detail that meet IRS requirements for Schedule C deductions.

What is the best receipt scanner app for self-employed tax deductions?

The best receipt scanner for self-employed workers extracts individual line items (not just totals), supports batch scanning for weekly receipt catch-ups, and exports clean CSV or PDF reports for your accountant. SnapBill does all three — it reads every item, quantity, price, tax, and discount from receipts, then organizes them by category for easy Schedule C or Form B filing.

Can I use a receipt scanner app for HMRC tax records in the UK?

Yes. HMRC accepts digital copies of receipts for Self Assessment tax returns and VAT records. You must keep records for at least 5 years after the 31 January submission deadline. SnapBill scans receipts and extracts every line item, making it easy to separate allowable business expenses from personal spending for your tax return.

How long should I keep receipts for taxes?

In the US, the IRS requires you to keep tax records for at least 3 years from the filing date (6 years if you underreported income by more than 25%). In the UK, HMRC requires 5 years after the January 31 submission deadline. In Australia, the ATO requires 5 years from the date you lodge your return. In Malaysia, LHDN requires 7 years. SnapBill stores your scanned receipts digitally so they never fade or get lost.

How can I contact SnapBill support?

You can contact SnapBill support via email at support@snapbill.tech. We typically respond within 24 hours.